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Receptionist
1 month ago
Job Summary
We are seeking a highly organized and customer-focused Receptionist to join our team at Nottingham University Hospitals NHS Trust. As a key member of our healthcare team, you will be responsible for ensuring the smooth operation of our reception area, providing exceptional patient care, and supporting our clinical staff.
Main Responsibilities
• Ensure accurate and timely patient registration, admission, and discharge processes
• Provide excellent customer service, responding to patient and visitor inquiries, and resolving issues in a professional and courteous manner
• Manage and maintain accurate records, files, and databases, ensuring confidentiality and data protection
• Coordinate and communicate effectively with clinical staff, patients, and visitors, ensuring seamless communication and collaboration
Requirements
• GCSEs or equivalent in English and Maths to grade C or above
• Evidence of personal development in a previous role
• Experience in customer service or reception/office duties, with a strong focus on teamwork and communication
• Typing experience and ability to use computer systems, with a willingness to learn and adapt to new technology
About Us
Nottingham University Hospitals NHS Trust is a leading healthcare provider, committed to delivering world-class care to our patients. We value diversity, inclusivity, and innovation, and we are dedicated to providing a supportive and collaborative work environment for our staff.
