Ward Receptionist

4 weeks ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Job Summary

This is an exciting opportunity to work as a Ward Receptionist at Nottingham University Hospitals NHS Trust, where you will be the first point of contact for patients and visitors. You will be responsible for providing a welcoming and friendly service, using excellent communication skills to ensure that patients and visitors receive the best possible care.

Main Responsibilities

As a Ward Receptionist, you will be responsible for:

  • Fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using technology systems.
  • Providing a high level of customer care to patients and visitors, using a friendly and approachable manner.
  • Working effectively as part of a team to ensure that the unit runs smoothly and efficiently.

About Us

Nottingham University Hospitals NHS Trust is one of the biggest employers in the city, with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation, and are committed to delivering world-class healthcare to our patients.

Requirements

To be successful in this role, you will need:

  • Basic computer skills and an understanding of Microsoft Word and Excel.
  • Basic typing skills, preferably at RSA level 2.
  • Able to work in a fast-paced environment and manage your workload effectively.

Training and Qualifications

We are looking for someone who is:

  • Secondary School standard of education in basic numeracy and literacy.
  • Able to produce short accurate written messages and effectively communicate with patients, visitors and all levels of staff in a clear and articulate way.

Experience

We are looking for someone with:

  • Relevant work experience, preferably in a healthcare setting.
  • Good communication and interpersonal skills.

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