Ward Receptionist
6 months ago
This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care.
As the Ward Receptionist you will often be the first point of contact for patients and visitors when entering or telephoning Southwell Ward, so a friendly, welcoming smile and excellent communication skills are essential.
As a caring and positive person you will need to be able to work as part of an established team, have the ability to work flexibly and be committed to ensuring the smooth running of reception.
We are looking for an individual who is self-motivated, content with working in a busy environment and who has good time management skills.
You must have excellent written and oral communication skills with the ability to work autonomously and as part of a team. It is essential that you act professionally at all times, have excellent interpersonal skills and the ability to prioritise your work load
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
The post holder will be required to provide a professional, efficient and comprehensive reception service. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.
After appropriate training the post holder will be required to utilise the hospital computer systems to capture and update necessary data.
The role requires close liaison with other services and the provision of a courteous, reliable and quality consumer service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations.
We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families. We pride ourselves on providing an efficient and quality service; and the ward receptionist is an integral part of the team.
We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Please see the attached the Job Description and Person Specification for key duties and responsibilities.
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