Ward Receptionist
5 months ago
Band 2
**Main area**
- Ward Receptionist Dialysis Unit
**Grade**
- Band 2
**Contract**
- Permanent
**Hours**
- Part time - 30 hours per week
**Job ref**
- 164-5403257
**Site**
- Nottingham City Hospital
**Town**
- Nottingham
**Salary**
- £22,383 per annum
**Salary period**
- Yearly
**Closing**
- Today at 23:59
Job overview
This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse.
As the Ward Receptionist, you will often be the first point of contact for patients and visitors when entering the unit so a friendly welcoming smile and excellent communication skills are essential.
Main duties of the job
In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Tasks will include but not be limited to fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using technology systems. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.
Working for our organisation
We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families. We strive to always work as an efficient and quality service; and the ward receptionist is an integral part of the team.
We have a team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust Policy.
Detailed job description and main responsibilities
Basic computer skills will be needed and an understanding of Microsoft word and excel Basic typing skills is a necessity preferable at RSA level 2. NUH programmes such as Medway, PTS Online and Notis would be an advantage.
Person specification
Work Experience
Essential criteria
- Previous Experience as a Receptionist
- Customer Care
Desirable criteria
- Previous Employment within a Health field / or working within a team
- Clerical experience
**Qualifications**:
Essential criteria
- Secondary school standard of education in basic numeracy and literacy
- Evidence of personal development in previous employment
Desirable criteria
- Competent at using Medway System
- Nationally recognized qualification in basic literacy and numeracy
Communication and relationship skills
Essential criteria
- Able to produce short accurate written messages and effectively communicate with patient, visitors.
- Good Telephone manner
- _________________________________________
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career
**Salary**: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
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