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Building Liaison Officer

2 months ago

Nottingham, Nottingham, United Kingdom Lovell Homes Full time
Permanent - Full Time – 40 Hours

We are seeking a highly skilled Building Liaison Officer to join our team in Nottingham. As a key member of our delivery team, you will be responsible for delivering a first-class customer experience, driving high levels of satisfaction on social housing refurbishment contracts.

Key Responsibilities:

* Collaborate with our Senior Resident Liaison Officer to ensure seamless project delivery
* Develop and maintain strong relationships with customers, stakeholders, and internal teams
* Identify and implement process improvements to enhance customer satisfaction and experience
* Work closely with our operations team to ensure timely and efficient project completion

What We Offer:

* Competitive salary and bonus entitlement based on performance KPIs
* 26 days of holiday
* Life Assurance
* Pension
* Private medical insurance
* Ability to purchase additional holiday
* Access to discount portal
* Cycle to Work scheme and the Lovell Way to EV
* Digital GP
* Employee assistance programme
* Sharesave scheme

As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes. We are committed to enhancing the communities in which we work, building quality homes for real people, and looking after our own people. We value diversity and inclusion within our teams and are an equal opportunities employer.