Transport Operations Coordinator

15 hours ago

StokeonTrent, Stoke-on-Trent, United Kingdom EMED Group Full time
{"title": "Transport Operations Coordinator", "content": "Job Summary

We are seeking a highly organized and detail-oriented Transport Operations Coordinator to join our team at EMED Group. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient dispatch and management of our operational crews.

Key Responsibilities
  • Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable.
  • Undertake general clerical duties including but not exclusive checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
  • Maintain patient flow across all control areas through effective liaison with colleagues and hospital staff and prompt resolution of urgent problems and appropriate responses to unplanned events.
  • Deal promptly, professionally and efficiently with all telephone calls received taking appropriate action on own initiative where required.
About Us

EMED Group is the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

What We Offer
  • Full time, permanent contract with a set shift pattern - Monday to Friday.
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter).
", "lang_code": "en"}

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