Senior Makeup Artist

3 weeks ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time

Job Summary

We are seeking an experienced makeup artist to join our team at Pat McGrath Labs. As a key member of our team, you will be responsible for providing expert application of our cosmetics products, assisting clients with product knowledge and makeup applications, and maintaining specialized product knowledge.

Key Responsibilities

  • Provide high-quality makeup applications that align with our brand service menu
  • Assist clients with product knowledge and makeup applications
  • Maintain specialized product knowledge and reinforce Pat McGrath application techniques with your team
  • Accountable for achieving sales goals and maintaining consistent and regular appointment bookings
  • Analyze sales and create strategies with management to consistently meet and exceed goals
  • Share knowledge to provide customers with exceptional and personalized service
  • Work as part of a team focused on creating a memorable customer experience
  • Manage customer feedback and use it constructively to continually raise the bar for service, sales, and retail standards
  • Adapt to the challenges that vary from day to day and be flexible in your role
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  • Own the planning and delivery of in-store events
  • Be confident to lead masterclasses and trainings both one-to-one and to a group
  • Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met
  • Ability to build a clientele and a loyal repeat customer base
  • Understand and follow health, safety, and security procedures and play an active role in preventing stock loss
  • Ensure compliance with all store policies and procedures
  • Champion our company culture and values

Requirements

  • Experienced Lead Makeup Artist with a minimum of 3 years' experience
  • Ability to perform high-quality makeup applications that align with the brand service menu is essential
  • Confidently connects artistry and education to sales
  • Social/digital portfolio of work with significant following preferred
  • Comprehensive knowledge of current beauty trends and latest products
  • A great communicator and able to positively engage with all customers with varying needs and requirements
  • Well-informed and able to develop excellent product knowledge by following trends and being aware of our competitor's activity, along with taking part in brand training
  • Known to be a sales and service expert and able to deliver the extraordinary each and every time
  • Flexible and responsive to business needs, happy and comfortable to take responsibility for tasks that may go beyond the role expectation
  • A confident coach and self-driven to upskill and learn, work with management, trainers, and brand artists to learn brand expertise and develop personal artistry skills
  • An example of our values, a trusted and respected colleague
  • Able to work retail hours on a 20h part-time basis, including days, nights, weekends, and special events in a fast-paced work environment

The Rewards

  • Basic salary £28, pro rata
  • Eligibility for basic and enhanced commission on sales, retail incentive scheme, and a generous employee product discount
  • Brand product allocation
  • Access to regular training and brand coaching days
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless Incentive Scheme watch video to find out more
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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