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Makeup Artist
2 months ago
We are seeking an experienced Makeup Artist to join our team at Flannels, a leading luxury retailer. As a Makeup Artist, you will be responsible for providing exceptional makeup services to our customers, including expert application of Pat McGrath Lab cosmetics products.
Key Responsibilities:- Provide high-quality makeup applications that meet the brand's service menu standards
- Assist clients with product knowledge, makeup applications, and purchases
- Maintain specialized product knowledge and reinforce Pat McGrath application techniques with the team
- Accountable for achieving sales goals and maintaining consistent appointment bookings
- Analyze sales and create strategies with management to meet and exceed goals
- Share knowledge to provide exceptional and personalized service to customers
- Work as part of a team to create a memorable customer experience
- Manage customer feedback and use it to continually raise the bar for service, sales, and retail standards
- Adapt to challenges and work in a fast-paced environment
- Use natural curiosity to stay ahead of the latest trends and expand knowledge of products and competitors
- Own the planning and delivery of in-store events
- Lead masterclasses and trainings
- Replenish stock and maintain a clean and attractive counter
- Build a clientele and a loyal repeat customer base
- Understand and follow health, safety, and security procedures
- Experienced Lead Makeup Artist with a minimum of 3 years' experience
- Ability to perform high-quality makeup applications that align with the brand service menu
- Confidently connects artistry and education to sales
- Social/digital portfolio of work with a significant following preferred
- Comprehensive knowledge of current beauty trends and latest products
- Great communication skills and ability to engage with customers
- Well-informed and able to develop excellent product knowledge
- Sales and service expert with the ability to deliver the extraordinary
- Flexible and responsive to business needs
- Confident coach and self-driven to upskill and learn
- Able to work retail hours on a 20h part-time basis
- Basic salary £28,256 pro rata
- Eligibility for basic and enhanced commission on sales, retail incentive scheme, and generous employee product discount
- Brand product allocation
- Access to regular training and brand coaching days
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- Wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands