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Lead Makeup Artist
2 months ago
We are seeking an experienced and skilled Lead Makeup Artist to join our team at Frasers Group. As a key member of our cosmetics team, you will be responsible for delivering exceptional customer service, providing expert makeup applications, and maintaining a high level of product knowledge.
Key Responsibilities:- Provide high-quality makeup applications using Pat McGrath Labs products
- Assist clients with product knowledge, makeup applications, and purchases
- Maintain specialized product knowledge and reinforce Pat McGrath application techniques
- Accountable for achieving sales goals and maintaining consistent appointment bookings
- Analyze sales and create strategies with management to meet and exceed goals
- Share knowledge to provide exceptional and personalized service to customers
- Work as part of a team to create a memorable customer experience
- Manage customer feedback and use it to continually raise the bar for service, sales, and retail standards
- Adapt to challenges and work in a fast-paced environment
- Stay ahead of the latest trends by expanding knowledge of products and competitors
- Own the planning and delivery of in-store events
- Lead masterclasses and trainings
- Replenish stock and maintain a clean and attractive counter
- Build a clientele and a loyal repeat customer base
- Experienced Lead Makeup Artist with a minimum of 3 years' experience
- Ability to perform high-quality makeup applications
- Confidently connects artistry and education to sales
- Social/digital portfolio of work with a significant following preferred
- Comprehensive knowledge of current beauty trends and latest products
- Excellent communication skills
- Well-informed and up-to-date with brand training
- Sales and service expert
- Flexible and responsive to business needs
- Confident coach and self-driven to upskill and learn
- Trusted and respected colleague
- Eligibility for basic and enhanced commission on sales
- Retail incentive scheme
- Generous employee product discount
- Brand product allocation
- Access to regular training and brand coaching days
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
