Lead Makeup Artist

1 month ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time
Job Title: Lead Makeup Artist

As a Lead Makeup Artist for a renowned luxury cosmetic brand, you will be responsible for delivering exceptional one-to-one service to our customers, utilizing your expertise in product knowledge and brand awareness to exceed their expectations.

Job Description:

We are seeking an experienced makeup artist to join our team based in Flannels Flagship store in Sheffield on a part-time 20h per week contract. The successful candidate will be responsible for providing expert application of Pat McGrath Lab cosmetics products, assisting clients with product knowledge and makeup applications, and maintaining specialized product knowledge and reinforcing Pat McGrath application techniques with the team.

Key Responsibilities:
  • Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
  • Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store
  • Maintain specialized product knowledge and reinforce Pat McGrath application techniques with the team
  • Accountable for achieving sales goals and maintaining consistent and regular appointment bookings
  • Analyze sales and create strategies with management to consistently meet and exceed goals
  • Share knowledge to provide exceptional and personalized service to customers
  • Work as part of a team focused on creating a memorable customer experience
  • Manage customer feedback and use it constructively to continually raise the bar for service, sales, and retail standards
  • Adapt to the challenges that vary from day to day and be flexible in a fast-paced work environment
  • Use natural curiosity to stay ahead of the latest trends by expanding knowledge of products and competitors
  • Own the planning and delivery of in-store events
  • Lead masterclasses and trainings both one-to-one and to a group
  • Replenish stock as needed and maintain a clean and attractive counter
  • Ability to build a clientele and a loyal repeat customer base
  • Understand and follow health, safety, and security procedures and prevent stock loss
  • Ensure compliance with all store policies and procedures
  • Champion our company culture and values
Requirements:
  • Experienced Lead Makeup Artist with a minimum of 3 years' experience
  • Ability to perform high-quality makeup applications that align with the brand service menu
  • Confidently connects artistry and education to sales
  • Social/digital portfolio of work with significant following preferred
  • Comprehensive knowledge of current beauty trends and latest products
  • Great communicator and able to positively engage with all customers with varying needs and requirements
  • Well-informed and able to develop excellent product knowledge by following trends and being aware of our competitor's activity
  • Known to be a sales and service expert and able to deliver the extraordinary each and every time
  • Flexible and responsive to business needs, happy and comfortable to take responsibility for tasks that may go beyond the role expectation
  • Confident coach and self-driven to upskill and learn, work with management, trainers, and brand artists to learn brand expertise and develop personal artistry skills
  • Able to work retail hours on a 20h part-time basis, including days, nights, weekends, and special events in a fast-paced work environment
Additional Information:

We offer a wide range of benefits, including eligibility for basic and enhanced commission on sales, retail incentive scheme, and a generous employee product discount. You will also have access to regular training and brand coaching days, monthly group rewards and recognition, long service awards, and the opportunity to join the Fearless1000 Incentive Scheme. We also offer a 28-day holiday, 50% in-store uniform discount, discounted gym membership, and group-wide 20% discount across all Frasers Group brands.

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