Customer Service and Sales Coordinator

6 days ago


Northampton, Northamptonshire, United Kingdom Office Angels Full time
About the Role

We are seeking a highly skilled and motivated Sales Customer Service Advisor to join our team at Office Angels. As a Sales Customer Service Advisor, you will play a crucial role in supporting the sales growth of our client's largest customers and new customers.

Key Responsibilities
  • Manage customer accounts within Oracle, ensuring accurate and up-to-date information.
  • Respond to customer enquiries in a timely and professional manner.
  • Creation of Sales / Aftermarket reports for the sales leadership.
  • Proactively work alongside the customer service and account management team to develop strategies for increased aftermarket sales revenue.
  • Support other sales administration functions during holiday periods.
Requirements
  • Knowledge of Oracle, both viewing and processing, is essential.
  • Effective communication skills, both written and verbal, with aptitude in building relationships at all organisation levels.
  • Strong organisational and Microsoft Office computer skills, with attention to detail.
  • Self-motivated team player with a positive can-do attitude.
What We Offer

As a Sales Customer Service Advisor at Office Angels, you will have the opportunity to work with a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. You will be part of a dynamic team that is committed to delivering exceptional customer service and driving sales growth.



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