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Sales Operations Coordinator

2 months ago

Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary:

Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Sales Operations Coordinator to provide administrative support to our sales team. As a key member of our team, you will play a vital role in ensuring the smooth operation of sales processes and contributing to overall sales success.

Key Responsibilities:

  • Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment, and maintain accurate records of order status.
  • Data Management: Maintain and update customer and sales data in our CRM system, ensuring data accuracy and integrity.
  • Sales Reporting: Prepare sales reports and analyze sales performance metrics to identify trends and areas for improvement.
  • Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns, providing exceptional customer service.
  • Sales Contract Management: Manage and track sales contracts and agreements, ensuring compliance with company policies and procedures.
  • Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.

Additional Skills and Qualifications:

  • CRM Experience: Experience with CRM software (e.g., Salesforce, HubSpot) and ability to learn new systems quickly.
  • Sales Knowledge: Knowledge of sales processes and terminology, with a strong understanding of sales strategies and tactics.
  • Customer Service: Experience in customer service, with a focus on providing exceptional customer experiences.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficiency in Microsoft Office Suite, especially Excel and Word, with the ability to learn new software and systems quickly.