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Conference and Event Coordinator

2 months ago

Coventry, Coventry, United Kingdom CBS Arena Full time
Job Overview

The CBS Arena is seeking a dedicated Event Executive to join our Event Management Team. This role is crucial in ensuring the seamless execution of conferences and meetings, enhancing the overall quality of events, and driving additional revenue.


Key Responsibilities:
  • Collaborate with the Event Management Team to ensure the successful delivery of conference and meeting services.
  • Enhance event standards and increase incremental sales through effective planning and execution.
  • Engage proactively with event organizers to ensure mutual success.
  • Manage the venue booking system, producing accurate Event Banqueting Orders within specified timelines.
  • Collect and analyze client feedback post-event to facilitate future bookings.
  • Work closely with clients to develop comprehensive Event Banqueting Orders for operational teams.
  • Provide essential venue and contractor information to clients for smooth event operations.
  • Coordinate with onsite and offsite contractors to arrange additional services and drive revenue growth.
  • Ensure timely processing of all documentation and correspondence.
  • Participate in pre-event meetings to finalize details with clients and contractors.
  • Oversee the signing and submission of all event documentation in accordance with venue timelines.
  • Collaborate with the Health and Safety Manager to ensure compliance with all health and safety documentation.
  • Maintain regular communication with operational departments to meet client expectations.
  • Prepare detailed Profit and Loss statements for events exceeding £10,000, ensuring targeted profit margins are achieved.
  • Represent the department professionally to clients, suppliers, and colleagues.
  • Gather and disseminate post-event feedback to relevant departments.
  • Attend operational meetings and event planning sessions to stay aligned with organizational goals.
  • Manage client accounts to foster business growth and encourage repeat bookings.
  • Perform any other reasonable duties as required.

Qualifications:
  • Proven experience in event management, particularly in a conference and banqueting context.
  • Demonstrated professionalism that instills confidence in clients and colleagues.
  • Strong customer service orientation with a focus on client satisfaction.
  • Self-motivated and adaptable, with the ability to work independently.
  • Problem-solving skills to navigate challenges effectively.
  • Ability to manage time and prioritize tasks efficiently.
  • Commitment to ongoing personal and professional development.
  • Willingness to work flexible hours, including weekends and public holidays as needed.

Skills and Abilities:
  • Exceptional written and verbal communication skills.
  • Strong teamwork capabilities while also being able to work independently.
  • Efficient and quick in executing tasks.
  • Excellent organizational skills with a keen ability to meet deadlines.
  • Flexibility to adapt to event-driven schedules.

Benefits:
  • Complimentary onsite parking.
  • Subsidized dining options.
  • Work schedule of 5 days within a 7-day week, including weekends as per event requirements.