Front of House Server

13 hours ago

Norwich, Norfolk, United Kingdom Bill's Team Members Full time

Job Summary

A Front of House Server at Bill's Café and Bar is a dynamic and engaging role that requires a passion for delivering exceptional guest experiences. As a key member of our team, you will be responsible for crafting unforgettable moments for our guests, from the moment they walk in to the time they leave. With a dash of creativity, a pinch of enthusiasm, and a splash of energy, you will consistently deliver outstanding service while maintaining a strong commitment to health and safety regulations.

Key Responsibilities

Menu Knowledge and Restaurant Layout

Develop a comprehensive understanding of our menu, promotions, drinks specifications, restaurant layout, and site-specific working practices.

Take Ownership of the Floor

Assume responsibility for the floor, showcasing a proactive and dedicated approach to duties. This involves overseeing tasks, managing responsibilities effectively, performing additional duties assigned by management, and contributing to the overall success of restaurant operations.

Bar Knowledge and Cross-Training

Be cross-trained on the bar to provide assistance when needed and support with maintaining high cleaning standards, creating a flexible working environment.

Welcoming Guests and Providing Feedback

Assist in welcoming guests to the café and bar, giving that first great impression, and setting the tone for their visit. Provide feedback to managers regarding any guest comments, positive or negative, to enhance overall service quality.

Adhering to Allergy Procedures and Legislation Guidelines

Adhere to Bill's Allergy procedures and legislation guidelines at all times, ensuring the safety of guests with allergies and dietary requirements.

Staying Informed and Maintaining Cleanliness

Keep informed of all company and restaurant-specific updates by attending meetings or utilizing other communication channels. Diligently maintain cleanliness in all front-of-house areas, including regular checks on guest toilets, to present all indoor and outdoor restaurant areas in the best possible way.

Learning and Demonstrating Correct Procedures

Exhibit a commitment to continuous learning and adherence to correct procedures and operating systems. This includes staying informed about Bill's specific protocols and incorporating safe working practices into daily responsibilities.

Collaborating with the Restaurant Team

Work closely with the entire restaurant team to maintain a smooth and efficient workflow. This involves effective communication and cooperation to create a harmonious restaurant atmosphere.

Monitoring Food and Drinks Timings and Specifications

Closely monitor the timing and quality of food and beverages, promptly notifying managers of any potential issues or concerns.

Completing Training Requirements

Take responsibility for completing all mandatory and job-specific training to perform tasks safely and correctly. Engage proactively in continuous learning to enhance job knowledge and contribute to a safe and efficient workplace. Assist with training new employees as needed.

Prioritizing Guest Service

Prioritize guest service at all times, following guest service steps, and maintaining a positive attitude with a friendly smile.

Efficient Opening and Closing Duties

Maintain efficiency by completing all opening and closing duties for the restaurant meticulously. This ensures a smooth start and end to each day's operations, contributing to an exceptional guest experience.

Benefits and Rewards

We offer a range of benefits and rewards to our team members, including:

· Staff food whilst on shift

· Continued Development and Training in role

· Extra holiday allowance for length of service, up to 5 extra days after 5 years

· Cycle to Work Scheme

· Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more

  • Front of House Server

    5 days ago

    Norwich, Norfolk, United Kingdom Bill's Team Members Full time

    Job SummaryA Front of House Server at Bill's Café and Bar is a dynamic and engaging role that requires a unique blend of skills and personality. As a key member of our team, you will be responsible for crafting unforgettable guest experiences by hosting with flair and personality. With a dash of curiosity, a pinch of courage, and a splash of colourful...

  • Front of House Server

    5 days ago

    Norwich, Norfolk, United Kingdom Bill's Team Members Full time

    Job SummaryA Front of House Server at Bill's Café and Bar is a dynamic and engaging role that requires a unique blend of skills and personality. As a key member of our team, you will be responsible for crafting unforgettable guest experiences by hosting with flair and personality. With a dash of curiosity, a pinch of courage, and a splash of colourful...

  • Front of House Assistant

    6 days ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    Role OverviewWe are seeking a Front of House Assistant to join our team on weekends. As a key member of our front of house team, you will be responsible for providing a warm and welcoming experience for our audiences.Key ResponsibilitiesWelcome and interact with a diverse range of theatregoers, young and old.Contribute to a non-profit organization that...

  • Front of House Assistant

    6 days ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    Role OverviewWe are seeking a Front of House Assistant to join our team on weekends. As a key member of our front of house team, you will be responsible for providing a warm and welcoming experience for our audiences.Key ResponsibilitiesWelcome and interact with a diverse range of theatregoers, young and old.Contribute to a non-profit organization that...

  • Front of House Assistant

    7 days ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    Unlock Your Potential as a Front of House AssistantWe're seeking a charismatic and enthusiastic individual to join our Front of House team as a Weekend Assistant. As the first point of contact for our visitors, you'll play a vital role in creating a warm and inviting atmosphere for an unforgettable theatrical experience.Key Responsibilities:Welcome and...

  • Front of House Assistant

    7 days ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    Unlock Your Potential as a Front of House AssistantWe're seeking a charismatic and enthusiastic individual to join our Front of House team as a Weekend Assistant. As the first point of contact for our visitors, you'll play a vital role in creating a warm and inviting atmosphere for an unforgettable theatrical experience.Key Responsibilities:Welcome and...

  • Front of House Team Member

    3 weeks ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Front of House team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have an amazing and safe experience.Key ResponsibilitiesCustomer Service: Provide excellent...

  • Front of House Team Member

    3 weeks ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Front of House team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have an amazing and safe experience.Key ResponsibilitiesCustomer Service: Provide excellent...

  • Front of House Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    About the RoleWe are seeking a Front of House Assistant to join our team on weekends. As a key member of our front of house team, you will be responsible for welcoming visitors, creating a warm and inviting atmosphere, and ensuring a smooth and enjoyable experience for our audiences.Key ResponsibilitiesWelcome and interact with a diverse range of...

  • Front of House Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom The Goddard School of Avon, IN Full time

    About the RoleWe are seeking a Front of House Assistant to join our team on weekends. As a key member of our front of house team, you will be responsible for welcoming visitors, creating a warm and inviting atmosphere, and ensuring a smooth and enjoyable experience for our audiences.Key ResponsibilitiesWelcome and interact with a diverse range of...

  • Front of House Manager

    3 weeks ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and experienced Front of House Manager to join our team at Wagamama. As a Front of House Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a seamless dining experience for our guests.Key ResponsibilitiesLead a team...

  • Front of House Manager

    3 weeks ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and experienced Front of House Manager to join our team at Wagamama. As a Front of House Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a seamless dining experience for our guests.Key ResponsibilitiesLead a team...

  • Front of House Manager Trainee

    1 week ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Junior Front of House Manager RoleWe are seeking a motivated and enthusiastic individual to join our team as a Junior Front of House Manager. As a key member of our management team, you will be responsible for overseeing the front of house operation and ensuring that our guests receive exceptional service.Key Responsibilities:Support the management team in...

  • Front of House Manager Trainee

    1 week ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Junior Front of House Manager RoleWe are seeking a motivated and enthusiastic individual to join our team as a Junior Front of House Manager. As a key member of our management team, you will be responsible for overseeing the front of house operation and ensuring that our guests receive exceptional service.Key Responsibilities:Support the management team in...

  • Front of House Manager Trainee

    7 days ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Junior Front of House Manager RoleWe are seeking a motivated and enthusiastic individual to join our team as a Junior Front of House Manager. As a key member of our management team, you will be responsible for overseeing the front of house operation and ensuring that our guests receive exceptional service.Key Responsibilities:Support the management team in...

  • Front of House Manager Trainee

    7 days ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Junior Front of House Manager RoleWe are seeking a motivated and enthusiastic individual to join our team as a Junior Front of House Manager. As a key member of our management team, you will be responsible for overseeing the front of house operation and ensuring that our guests receive exceptional service.Key Responsibilities:Support the management team in...

  • Front of House Team Member

    5 days ago

    Norwich, Norfolk, United Kingdom Whitbread Full time

    Front of House Team Member OpportunityWe are seeking a friendly and enthusiastic Front of House Team Member to join our team at The Oakes Brewers Fayre in Norwich. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and creating a warm and welcoming...

  • Front of House Team Member

    5 days ago

    Norwich, Norfolk, United Kingdom Whitbread Full time

    Front of House Team Member OpportunityWe are seeking a friendly and enthusiastic Front of House Team Member to join our team at The Oakes Brewers Fayre in Norwich. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and creating a warm and welcoming...

  • Front of House Manager Trainee

    7 days ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Junior Front of House Manager RoleAs a Junior Front of House Manager at Wagamama, you'll play a key role in supporting the management team to deliver exceptional customer experiences. You'll be responsible for overseeing all aspects of our front of house operation, embodying our People Promise + Values, and inspiring and motivating your team to provide...

  • Front of House Manager Trainee

    7 days ago

    Norwich, Norfolk, United Kingdom wagamama Full time

    Junior Front of House Manager RoleAs a Junior Front of House Manager at Wagamama, you'll play a key role in supporting the management team to deliver exceptional customer experiences. You'll be responsible for overseeing all aspects of our front of house operation, embodying our People Promise + Values, and inspiring and motivating your team to provide...