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Front of House Manager Trainee

1 month ago

Norwich, Norfolk, United Kingdom wagamama Full time
Junior Front of House Manager Role

As a Junior Front of House Manager at Wagamama, you'll play a key role in supporting the management team to deliver exceptional customer experiences. You'll be responsible for overseeing all aspects of our front of house operation, embodying our People Promise + Values, and inspiring and motivating your team to provide outstanding service.

Key Responsibilities:
  • Support the management team in developing and growing your team, ensuring they're engaged, motivated, and meeting Wagamama standards.
  • Contribute to the development of our front of house operation, identifying areas for improvement and implementing changes to enhance the customer experience.
  • Work closely with the management team to achieve business objectives, including revenue growth and customer satisfaction.
  • Provide exceptional customer service, ensuring that every guest has a memorable and enjoyable experience.
What We Offer:
  • A dedicated 4-week training programme to help you develop your skills and knowledge.
  • Internal progression opportunities and fully funded apprenticeship programmes to support your growth.
  • A competitive salary, plus £2.80 average tips per hour.
  • A range of benefits, including a pension scheme, 28 days holiday, and access to our Kintsugi wellness programme.

We're looking for an individual who is ready to lead by example, motivate their team, and champion change in our communities and the impact on the planet. If you're passionate about delivering exceptional customer experiences and have a desire to develop your hospitality career, we'd love to hear from you.