Insurance Operations Coordinator

4 weeks ago

Maidstone, Kent, United Kingdom Howden Full time
About Us

Howden is a collective of talented and dedicated individuals from around the globe. We have consistently pushed the boundaries of the insurance industry, united by a shared passion and a no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team, comprising 18,000 employees across more than 100 countries.

People choose Howden for various reasons, but they remain for the same one: our unique culture. It distinguishes us and is the reason our employees often decline offers from recruiters. Whether your priorities include work/life balance, career advancement, sustainability, or community service, you will find like-minded individuals driving change at Howden.

We are currently seeking an Insurance Administrator to assist with daily operations within our office. This entry-level position is ideal for a bright, personable, and self-motivated individual. You will support a team of Account Handlers in delivering tailored advice and high-quality service to meet the diverse insurance needs of our clients.

We provide comprehensive training and support to help you learn our business, achieve recognized industry qualifications, and advance into an Account Handler role.

Position Overview:
  • Assist the commercial schemes team with various administrative tasks, including following up on no claims bonuses.
  • Manage incoming calls and emails effectively.
  • Maintain up-to-date records.
  • Follow up on outstanding client inquiries, ensuring they are addressed by the appropriate team member.
  • Handle daily postal correspondence.
  • Manage diaries and schedules.
  • Distribute mail to the correct individuals within the organization.
  • Perform ad hoc tasks as requested.
Knowledge Requirements:
  • At least 12 months of experience in an administrative role.
  • A recent school, college, or university graduate eager to start a career in insurance.
  • Proficiency in Microsoft Office applications.
Skills Required:
  • Self-motivated with a strong desire to learn.
  • Exceptional attention to detail.
  • Excellent verbal and written customer service skills.
  • Ability to use initiative effectively.
  • Capability to work independently as well as collaboratively within a team.
Qualifications:
  • GCSEs in Maths and English (or equivalent).
What We Offer:

A career path defined by you. At Howden, we embrace diversity; there is no singular 'Howden type.' We seek individuals who align with our values:
  • Our achievements stem from those brave enough to explore new avenues.
  • We support one another in both everyday tasks and significant challenges.
  • We are committed to making a positive impact both at work and in the community.
Reasonable Adjustments:

Howden is dedicated to providing reasonable accommodations to ensure our positions align with your needs. In addition to standard adjustments like software and office setups, we can also offer flexible hours or hybrid working arrangements.

If you are intrigued by this role but have reservations about its suitability, please submit your application. If your profile meets the role's criteria, we will reach out to assist you in obtaining any necessary reasonable adjustments.

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