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Freight Operations Coordinator
2 months ago
Job Summary
Innovate Freight Talent is seeking a highly skilled and experienced Freight Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient movement of freight from origin to destination.
Key Responsibilities
- Freight Management: Coordinate the movement of freight, including booking, tracking, and delivery.
- Customer Service: Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Documentation: Prepare and process export documentation, including commercial invoices, bills of lading, and customs forms.
- Communication: Liaise with clients, carriers, and other stakeholders to ensure seamless communication and coordination.
- Problem-Solving: Identify and resolve issues related to freight movement, including delays, damage, and other logistical challenges.
Requirements
- Experience: 2+ years of experience in ocean export freight operations, preferably with a freight forwarder or logistics company.
- Skills: Proficient in Microsoft Office, including Word, Excel, and Outlook. Familiarity with FCL and LCL booking, groupage management, and customs procedures.
- Qualifications: Strong understanding of Incoterms, excellent communication and problem-solving skills, and ability to work in a fast-paced environment.
What We Offer
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional growth within the company.
- Collaborative Team Environment: A collaborative and supportive team environment.
