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Operations Coordinator
2 months ago
Job Summary: We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Netbox Recruitment Limited. As an Operations Coordinator, you will play a critical role in supporting both the sales and finance functions, with a focus on receiving and processing customer orders and managing the entire process.
Key Responsibilities:
- Order Management: Take orders from customers and add them to the system, ensuring accurate and timely processing.
- Customer Service: Provide quotations and resolve any order queries, ensuring excellent customer satisfaction.
- Order Fulfillment: Price orders ready for invoicing, add E-commerce orders to the system, and arrange couriers for E-commerce deliveries.
- Financial Management: Update the Cashbooks, perform Purchase Ledger duties, including invoice register, coding and matching, statement checking, and managing accounts inbox.
Requirements:
- Customer Focus: Experience in a customer-focused role, with excellent communication and interpersonal skills.
- Technical Skills: Computer literate, including knowledge of sales order systems.
- Team Player: Comfortable working as part of a team, with the ability to take initiative and solve problems independently.
- Adaptability: Proactive, flexible, and adaptable, with a willingness to learn and grow with the company.
About Us: Netbox Recruitment Limited is an equal opportunities employer, committed to attracting and selecting talented individuals who share our values and passion for excellence.
