Waste Management Operations Manager

3 weeks ago

Leicester, Leicester, United Kingdom Reed Full time
Job Description

Job Title: Waste Sites Operations Officer

Job Type: Full-time

Industry: Waste Management

Company: Reed

Location: Remote

Job Description:

Key Responsibilities
  • Human Resources: Support the onboarding process for new employees, conduct regular one-on-one meetings, facilitate return-to-work interviews, and manage policy processes such as support plans, personal risk assessments, occupational health referrals, and disciplinary investigations.
  • Training and Development: Provide training through workbooks and e-learning support, develop and deliver toolbox talks, and other training packages/safety briefings.
  • Safety and Compliance: Develop, monitor, and enforce safe systems of work and risk assessments, ensure accurate waste movement records, and compliance with Environmental Permits and Waste Duty of Care.
  • Quality Management: Develop processes, monitor, and enforce the Council's Quality Management System for RHWS operations.
  • Inventory Management: Manage consumables, PPE & Uniform, equipment, and fuel efficiently.
  • Transportation: Occasionally drive a Council 3.5 tonne box van.
  • Customer Service: Handle intermediate complaints from customers face-to-face, by telephone, and by email.
Requirements
  • Essential:
    • Good IT skills, familiar with MS Office or equivalent packages
    • Good interpersonal skills
    • Good numeracy and literacy skills
    • Experience dealing with customers
    • Experience in contract management, waste operations management, and supervision of employees in the waste management industry or similar workplace
    • Experience delivering training packages
    • Valid UK driver's licence for driving up to a 3.5 tonne vehicle, access to own vehicle, and insurance for business use
  • Desirable:
    • Valid and relevant Certificate of Technical Competence with evidence of continued competence
    • Experience driving a vehicle up to 3.5 tonnes
Additional Information

We provide PPE and may have some uniform requirements, including the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download if activated by the holder. These are part of the uniform for all field-based staff, unless reasonable adjustments are considered.

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