Senior Ward Discharge Coordinator

1 month ago

Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our Integrated Discharge Team as a Senior Ward Discharge Coordinator. This role will involve working collaboratively with internal and external partners to actively monitor and case manage the discharge plans for patients with complex care and support needs.

Main Responsibilities
  • To have an up-to-date knowledge of the multidisciplinary management of patients and discharge plans, including complex case support.
  • To have a good understanding of Discharge to Assess, Home First, and Discharge Pathways 1-3, as identified in the hospital discharge and community support guidance.
  • To independently gather and collate information from medical notes, patients, and multi-disciplinary team colleagues to enable a clear plan for discharge to be followed from point of admission.
  • To provide updates, coordinate discharges, and provide administrative support to the multi-disciplinary team within the hospital and system partners to improve joint working practices leading to more effective patient care and timely discharges.
  • To ensure ward view, OPTICA, and handover remain up to date with any discharge progress.
  • To assist in ensuring that all patients have an accurate Expected Date of Discharge (EDD) identifying if they meet Criteria to Reside and reason for delayed discharge reason in line with National Discharge policy.
About Us

The Norfolk and Norwich University Hospital is a leading healthcare provider in the UK, offering a range of services to patients across Norfolk and surrounding areas. We are committed to delivering high-quality patient care and are seeking individuals who share our values and are passionate about making a difference in the lives of our patients.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A supportive and collaborative work environment.
  • Access to the latest technology and equipment.
  • A range of employee benefits, including flexible working hours, pension scheme, and annual leave entitlement.

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