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Customer Support Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Recruitment Full time

Benefits and Perks:

  • Competitive basic salary
  • Opportunity to work for a blue-chip company with a strong team culture
  • Monday to Friday schedule, no weekends
  • Home-based position from day one
  • World-class training and development opportunities

About the Company:

MTrec Recruitment is proud to represent a unique and special customer service client in their search for a German Speaking Customer Service Advisor. As a remote worker, you will have access to a comprehensive support infrastructure to ensure you provide exceptional customer experiences.

You will be joining a company with an excellent employee culture, offering high levels of support, training, and motivation from a great team of managers. The company prioritizes teamwork, which translates to their blue-chip customer base and the service they receive.

This role is ideal for individuals with a customer service background. The company provides full training and support, making it an excellent opportunity for those who want to grow in their career.

The Role:

  • Handle inbound calls from consumers and distributors in German and English
  • Address customer inquiries via phone and email
  • Provide exceptional customer service and support