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Retail Relationship Manager
2 months ago
**Job Summary:**
We are seeking a highly motivated and experienced Retail Relationship Manager to join our team at PayPoint Group. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our retail partners in the convenience sector.
Key Responsibilities:
- To provide installation, training, and excellent early life support to all new retailers in the convenience sector.
- To correctly and proactively sell PayPoint products into existing businesses within the defined territory.
- To journey plan effectively using CRM, prioritizing calls by opportunity and/or as directed by your line manager.
- To comprehensively plan and prepare for each call, ensuring SMART objectives are set for each outlet each visit with a view of continually developing retailer business and PayPoint penetration.
- To visit all leads and opportunities within agreed lead generation SLAs.
- To attend, participate in, and present at team/accompaniment days.
- To maintain in-depth knowledge of PayPoint products, including EPOS.
- To ensure the standard of work, completion of PayPoint contracts, and capturing of ID is of the highest standard and in line with PayPoint policies and procedures.
- To maintain high personal conduct, appearance, and role modeling values to reflect the professionalism of PayPoint Retail Services Field Team.
- To be self-motivated and hold a full valid driving license.
Job Requirements:
- Proven experience in sales and account management.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to maintain accurate records and reports.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading company in the retail industry.
