Retail Relationship Manager

4 weeks ago


Coventry, Coventry, United Kingdom PayPoint Group Full time
Job Details: Retail Relationship Manager

As a key member of the PayPoint Group team, you will be responsible for delivering sales volumes, revenue growth, installation, and training across the range of PayPoint products within the Leicester and Coventry areas. Your primary objective will be to build and nurture strong retailer relationships across the territory.

Key Responsibilities
  • To provide installation, training, and excellent early life support to all new retailers in the convenience sector.
  • To correctly and proactively sell PayPoint products into existing businesses within the defined territory of East London.
  • To journey plan effectively using CRM, prioritizing calls by opportunity and/or as directed by your line manager.
  • To comprehensively plan and prepare for each call, ensuring SMART objectives are set for each outlet each visit with a view of continually developing retailer business and PayPoint penetration.
  • To visit all leads and opportunities within agreed lead generation SLAs.
  • To attend, participate in, and present at team/accompaniment days.
  • To maintain in-depth knowledge of PayPoint products, including EPOS.
  • To ensure the standard of work, completion of PayPoint contracts, and capturing of ID is of the highest standard and in line with PayPoint policies and procedures.
  • To maintain high personal conduct, appearance, and role modeling values to reflect the professionalism of PayPoint Retail Services Field Team.
  • To be self-motivated and hold a full valid driving license.

Description: To deliver agreed sales volumes, revenue growth, installation, and training across the range of PayPoint products within the Leicester and Coventry areas. The primary objective of building and nurturing strong retailer relationships across the territory.



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