2nd Line Technical Support Specialist
4 days ago
Job Summary
Role: 2nd Line IT Support Engineer
Company: In Technology Group
Job Type: Full-time
Location: Crawley
Salary: £28,000 - £35,000 (DOE) - Hybrid Working
Job Description
Key Responsibilities:
- Provide technical support to internal stakeholders, resolving IT-related issues and improving system performance.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Stay up-to-date with industry trends and emerging technologies to enhance technical expertise.
- Develop and maintain documentation for technical procedures and knowledge base.
Technical Requirements:
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Experience with Windows Desktop OS, Office 365, Windows Server, Azure AD, and networking.
- Knowledge of virtualization and cloud computing.
Benefits:
- Opportunity for professional growth and development.
- Hybrid working arrangement.
- Comprehensive healthcare package.
- Pension scheme.
- Free parking.
- Access to social events and team-building activities.
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