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2nd Line IT Support Specialist

2 months ago

Crawley, West Sussex, United Kingdom In Technology Group Full time £35,000

Job Title: 2nd Line IT Support Engineer

Job Summary:

We are seeking a highly skilled and motivated 2nd Line IT Support Engineer to join our team at In Technology Group. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:

  • Provide technical support and troubleshooting for IT-related issues
  • Assist in the maintenance and upkeep of IT systems and infrastructure
  • Collaborate with internal teams to resolve technical issues and improve IT services
  • Develop and implement technical solutions to improve IT efficiency and effectiveness
  • Stay up-to-date with the latest IT trends and technologies

Requirements:

  • Strong technical knowledge of IT systems and infrastructure
  • Excellent problem-solving and analytical skills
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills
  • Ability to adapt to changing priorities and deadlines

What We Offer:

  • A competitive salary of £28,000 - £35,000 (DOE)
  • A comprehensive benefits package, including pension and free parking
  • Opportunities for career development and progression
  • A dynamic and supportive work environment

About Us:

In Technology Group is a leading provider of IT services and solutions. We are committed to delivering high-quality IT services and solutions that meet the needs of our clients and internal teams.