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IT Support Specialist
1 month ago
Join In Technology Group as a 2nd Line IT Support Engineer and take your career to the next level. We offer a dynamic and supportive environment where you can grow and develop your skills.
About the RoleThis is an exciting opportunity to work with a leading organization in the IT industry. As a 2nd Line IT Support Engineer, you will be responsible for providing technical support to our clients and resolving complex technical issues.
Key Responsibilities- Provide technical support to clients via phone, email, and remote desktop
- Resolve complex technical issues related to Windows Desktop OS, Office 365, and Windows Server
- Collaborate with the team to identify and resolve technical issues
- Document and maintain accurate records of technical issues and resolutions
- Competitive salary of £28,000 - £35,000 (DOE)
- Hybrid working arrangement
- Opportunities for progression and development
- Training and development programs
- Free parking and social events
We are looking for a motivated and enthusiastic individual who is passionate about IT and has excellent communication skills. If you are a team player who is eager to learn and grow, we would love to hear from you.
