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2nd Line IT Support Specialist

2 months ago

Crawley, West Sussex, United Kingdom In Technology Group Full time

Job Overview

We are seeking a highly skilled and motivated 2nd Line IT Support Engineer to join our team at In Technology Group.

About the Role

This is an exciting opportunity for a talented engineer to progress their career to the next level, with opportunities for progression, development, and training encouraged at every level.

Key Responsibilities

  • Provide technical support to internal stakeholders, resolving issues efficiently and effectively.
  • Collaborate with the IT team to ensure seamless system integration and networking solutions.
  • Stay up-to-date with the latest technical advancements and industry trends to provide expert advice and guidance to colleagues.
  • Contribute to the development of IT policies and procedures to ensure compliance and best practices.

Requirements

  • Strong technical knowledge of Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Azure AD, Networking, and Virtualisation.
  • Excellent communication and interpersonal skills to work effectively with colleagues and stakeholders.
  • Ability to work independently and as part of a team to achieve common goals.

What We Offer

  • A competitive salary and benefits package, including paid certifications, hybrid working, healthcare, pension, and free parking.
  • Opportunities for career progression and professional development within a dynamic and growing company.