Lead Technical Support Specialist
3 weeks ago
Join a prestigious Microsoft Partner known for its outstanding reputation in the technology sector and among its employees. Due to recent client acquisitions and growth, we are seeking a new team member to enhance our support team.
This role offers a unique opportunity to engage in a blend of project management and support responsibilities from the outset.
Key Responsibilities:- Deliver remote technical assistance to our external clientele.
- Manage and escalate support tickets effectively.
- Participate in significant projects, including upgrades, rollouts, and migrations.
- Conduct technical research to devise client solutions.
- Log and update IT support issues diligently.
- Engage in technical training and personal development initiatives.
- 41 days of annual leave
- Pension scheme
- Annual performance bonus
- Modern office environment
- Standard working hours: Monday to Friday, 9:00 AM - 5:30 PM
- Financial support for Microsoft certifications
- Annual company retreat
In addition to a competitive compensation package and a supportive work culture, our company features a continually updated technological infrastructure that you will have the opportunity to work with.
Technologies Involved:- Windows Server
- Windows Operating System
- Exchange / Office 365
- Networking skills
This position is ideal for a driven IT Engineer eager to advance their career while working with cutting-edge technologies on a daily basis.
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