Sales and Operations Manager

6 days ago

Southwold, Suffolk, United Kingdom Crew Clothing Company Full time
Job Description

Job Title: Store Manager

Company: Crew Clothing Company

Job Type: Full-time

Location: [Insert Location]

About Us:

Crew Clothing Company is a leading retailer of fashion clothing and accessories. We are committed to providing our customers with the best possible shopping experience and are seeking a highly motivated and experienced Store Manager to join our team.

Job Summary:

We are seeking a Store Manager to lead our retail store team and drive sales growth, improve customer satisfaction, and maintain high visual merchandising standards. The successful candidate will have a proven track record of managing a retail store, leading a team, and driving sales growth.

Key Responsibilities:

  • Drive Sales Growth: Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase customer loyalty.
  • Lead the Store Team: Recruit, train, and develop a high-performing store team, ensuring they have the skills and knowledge to deliver excellent customer service and drive sales growth.
  • Visual Merchandising: Maintain high visual merchandising standards throughout the store, ensuring effective use of space and stock availability.
  • Customer Service: Ensure that all customers receive excellent customer service, responding to their needs and resolving any issues promptly and professionally.
  • Store Operations: Oversee the day-to-day operations of the store, including stock management, inventory control, and cash handling.
  • Reporting and Analysis: Provide regular sales reports and analysis to the management team, identifying areas for improvement and suggesting strategies to drive sales growth.

Requirements:

  • Proven Retail Experience: A minimum of 2 years' experience in a retail management role, with a proven track record of driving sales growth and improving customer satisfaction.
  • Leadership Skills: Excellent leadership skills, with the ability to motivate and develop a high-performing team.
  • Visual Merchandising Skills: Strong visual merchandising skills, with the ability to maintain high visual merchandising standards throughout the store.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer needs and resolve any issues promptly and professionally.
  • Communication Skills: Strong communication skills, with the ability to communicate effectively with the store team, customers, and management.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Career Development: Opportunities for career development and progression within the company.
  • Uniform Contribution: A uniform contribution to ensure you look and feel professional without the extra cost.
  • Future-Focused Pension Plan: A comprehensive pension plan designed to provide you with peace of mind for the years to come.
  • Rewarding Referral Program: A referral program that recognises the power of your recommendations and rewards you for contributing to our team's growth.
  • Comprehensive Professional Development: Opportunities for comprehensive professional development and training to help you reach your full potential.

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