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Hotel Management Assistant
2 months ago
About Adnams Plc
Adnams Plc is a leading hospitality and brewing company that prides itself on delivering exceptional customer experiences. Our flagship hotel, The Swan, is a testament to our commitment to excellence, having been awarded the prestigious AA 4 Red star and two Rosettes for our outstanding food and service.
Our Culture
We value diversity and believe that every individual deserves respect, kindness, and opportunities for growth. Our team is passionate about delivering amazing service, and we're committed to providing a supportive and inclusive environment where everyone can thrive.
The Role
We're seeking an experienced Assistant General Manager to join our team at The Swan. As a key member of our management team, you'll be responsible for ensuring the smooth operation of the hotel and developing the skills of our team members. Your leadership skills will inspire and motivate our team to deliver exceptional customer experiences.
Key Responsibilities
- Lead the hotel team to deliver exceptional customer service and maintain high standards of guest satisfaction
- Develop and implement strategies to improve hotel operations and increase efficiency
- Collaborate with the management team to achieve business objectives and drive growth
- Provide coaching and guidance to team members to enhance their skills and knowledge
- Contribute to the development of policies and procedures to ensure compliance with company standards
What We Offer
We're committed to providing a comprehensive package that includes:
- Competitive salary and benefits
- Opportunities for career development and growth
- A supportive and inclusive work environment
- Access to training and development programs
- A chance to work with a talented and passionate team
What We're Looking For
We're seeking an experienced hospitality professional with a proven track record of leadership and team management. You'll have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. If you're passionate about delivering exceptional customer experiences and have a desire to grow and develop with our company, we'd love to hear from you.
