Southwold Assistant Store Manager Position

1 month ago


Southwold, Suffolk, United Kingdom FatFace Full time
Assistant Store Manager Job Description

At FatFace, we're on a mission to bring style and positivity to our customers' lives. As an Assistant Store Manager, you'll play a key part in creating an environment where our customers feel valued and supported.

Key Responsibilities:
  • Lead by example and demonstrate exceptional standards of behaviour to maintain the integrity of the brand.
  • Drive and role model customer service standards to exceed customer expectations.
  • Train, coach, and develop your team, supporting the completion of appraisals and performance reviews.
  • Proactively analyse financial data, retail strategy, and local knowledge to maximise sales opportunities and support commercial decisions.
  • Ensure the store is working to budget through effective scheduling, cost controls, and crew productivity.
  • Communicate and liaise with Head Office to influence and maximise the stock package.
  • Oversee and execute the FatFace visual proposition to company standards.
Benefits:
  • 25 days holiday plus bank holidays.
  • Perkbox online platform with discounts, home workouts, and wellbeing content.
  • THRIVE learning management system with access to 1000s of pieces of learning.
  • Dental insurance.
  • Pension scheme.
  • EAP support around the clock.
  • Critical illness/death in service for salaried staff.
  • Sick pay allowances.
  • O2 phone discount.
  • Eye tests/contributions to glasses (qualifying roles only).
  • Sabbatical leave in line with service.
  • Enhanced family-friendly policies.
  • Refer a friend scheme.


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