Southwold Assistant Store Manager

3 days ago


Southwold, Suffolk, United Kingdom FatFace Full time
Job Summary

We are seeking an experienced and motivated Assistant Store Manager to join our team at FatFace. As a key member of our store leadership team, you will play a vital role in driving sales, managing costs, and delivering our brand vision.

Key Responsibilities
  • Commercial Management: Work closely with the Store Manager to develop and implement commercial plans to maximize profitability and drive sales growth.
  • Team Development: Support the development of your team, providing coaching, training, and performance management to ensure they have the skills and knowledge to excel in their roles.
  • Customer Service: Lead by example and demonstrate exceptional customer service standards, ensuring that every customer interaction is positive and memorable.
  • Visual Merchandising: Oversee the implementation of the FatFace visual proposition, ensuring that the store is always looking its best and meeting company standards.
  • Inventory Management: Work closely with the Store Manager to manage inventory levels, ensuring that stock is accurately recorded and that stockroom procedures are followed.
  • Loss Prevention: Identify and implement measures to prevent loss and minimize shrinkage, ensuring that the store is secure and compliant with company policies.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of driving sales growth and managing teams.
  • Commercial Acumen: Strong commercial awareness and ability to analyze financial data to inform business decisions.
  • Customer Focus: Passion for delivering exceptional customer service and a commitment to ensuring that every customer interaction is positive and memorable.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including 25 days holiday plus bank holidays.
  • Professional Development: Opportunities for professional development and career growth, including training and coaching programs.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.


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