Customer Relations Coordinator

4 weeks ago


Crawley, West Sussex, United Kingdom L3Harris Technologies Full time

Position: Customer Business Administrator - 1 Year FTC

Location: Crawley, West Sussex, UK

About the Company: L3Harris Technologies is a leading innovator in aerospace and defense technology, dedicated to delivering comprehensive solutions that meet the critical needs of our clients.

Role Overview:

The Customer Business Administrator will play a pivotal role in ensuring seamless communication and relationship management with our global clientele. The responsibilities include:

  • Engaging with international customers through various communication channels, fostering robust relationships.
  • Overseeing airline accounts and coordinating training initiatives.
  • Generating and dispatching Sales Orders, Returns, and Quotations utilizing SAP.
  • Maintaining CRM systems and updating customer contact databases.
  • Organizing training sessions tailored to customer specifications.
  • Conducting financial reconciliations to ensure accurate invoicing.
  • Facilitating customer visits to the training facility.

Essential Skills:

  • Strong proficiency in Microsoft Office Suite.
  • Capability to handle high-volume tasks within stringent deadlines.
  • Adaptability to meet the dynamic needs of the management team.
  • Willingness to work varied hours, including evenings and weekends.

Preferred Qualifications:

  • Experience in customer-facing roles.
  • Background in administrative functions.
  • Familiarity with SAP or comparable financial management tools.

Legal Requirement: Candidates must possess the legal right to work in the UK to be eligible for this position.



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