Customer Relations Coordinator
4 weeks ago
Position: Customer Business Administrator - 1 Year FTC
Location: Crawley, West Sussex, UK
About the Company: L3Harris Technologies is a leading innovator in aerospace and defense technology, dedicated to delivering comprehensive solutions that meet the critical needs of our clients.
Role Overview:
The Customer Business Administrator will play a pivotal role in ensuring seamless communication and relationship management with our global clientele. The responsibilities include:
- Engaging with international customers through various communication channels, fostering robust relationships.
- Overseeing airline accounts and coordinating training initiatives.
- Generating and dispatching Sales Orders, Returns, and Quotations utilizing SAP.
- Maintaining CRM systems and updating customer contact databases.
- Organizing training sessions tailored to customer specifications.
- Conducting financial reconciliations to ensure accurate invoicing.
- Facilitating customer visits to the training facility.
Essential Skills:
- Strong proficiency in Microsoft Office Suite.
- Capability to handle high-volume tasks within stringent deadlines.
- Adaptability to meet the dynamic needs of the management team.
- Willingness to work varied hours, including evenings and weekends.
Preferred Qualifications:
- Experience in customer-facing roles.
- Background in administrative functions.
- Familiarity with SAP or comparable financial management tools.
Legal Requirement: Candidates must possess the legal right to work in the UK to be eligible for this position.
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