Customer Experience Coordinator
1 week ago
Job Summary
We are seeking a highly skilled and enthusiastic individual to join our team as a Service Administrator/Customer Experience Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities
- Provide warm and welcoming service to customers, ensuring their needs are met and exceeded.
- Ensure the dealership is kept tidy and well-presented at all times, maintaining a high level of professionalism.
- Contribute to a positive and productive working environment, working collaboratively with colleagues to achieve team goals.
- Assist with general administrative duties, demonstrating accuracy and attention to detail.
- Maintain highest levels of professionalism, ensuring a positive representation of our company.
Requirements
- Pride in high standards, ensuring a clean and welcoming environment for customers.
- Excellent communication skills, with the ability to demonstrate confidence and assertiveness when dealing with people.
- Warm, empathetic, and friendly approach, with an ability to build strong relationships with customers and colleagues.
- Experience working in a similar role, with the ability to handle a variety of responsibilities and tasks.
- Strong organisational skills, with an eye for detail and ability to multitask.
About Us
Lookers is a leading motor vehicle retailer, representing 32 vehicle manufacturers and operating over 150 franchised dealerships across the UK and Ireland. We offer a competitive benefits package, including competitive salaries, generous annual leave, and opportunities for career development and growth.
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