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Customer Service Coordinator
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Crawley, West Sussex, United Kingdom Wates Group Full timeUnlock Your Potential as a Customer Service CoordinatorWe are seeking a highly motivated and experienced Customer Service Coordinator to join our Wates team within our responsive maintenance division. As a key member of our team, you will be responsible for leading and supporting our Customer Service team, working out of our Crawley office on one of our...
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Customer Service Coordinator
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Crawley, West Sussex, United Kingdom Wates Group Full timeThe RoleWe are seeking a Customer Service Coordinator to join our Wates team within our responsive maintenance division. As a key member of our team, you will be responsible for leading and supporting our Customer Service team in delivering excellent operational delivery and supply chain management.Key ResponsibilitiesChampion continual improvement to...
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Customer Service Coordinator
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Crawley, West Sussex, United Kingdom Wates Group Full timeThe RoleWe are seeking a highly skilled Customer Service Coordinator to join our Wates team within our responsive maintenance division. As a key member of our team, you will be responsible for leading and supporting our Customer Service team, working out of our Crawley office on one of our social housing contracts.Key ResponsibilitiesChampion continual...
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Service Coordinator Position
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Customer Service Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at First Recruitment Services. As a key member of our customer service team, you will be responsible for providing administrative support and ensuring seamless communication between customers and suppliers.
Key Responsibilities:
- Order Management: Coordinate customer delivery schedules, follow up and verify supplier/manufacturer order confirmations, and manage order progress with suppliers/manufacturers.
- Customer Service: Serve as the primary contact for warranties, customer inquiries, and order updates, and inform customers of stock arrivals or potential delays.
- Administrative Support: Process and manage warranty claims from customers with suppliers/manufacturers, and process customer payments.
Requirements:
- Strong Communication Skills: Excellent written and verbal communication abilities, with a keen eye for detail and a confident approach to tasks.
- Organizational Skills: Effective organizational skills, proficient time and workload management, and a team-oriented mindset.
- Technical Skills: Proficient in IT and familiar with administrative software and systems.
Company Benefits:
- Competitive Salary: £26,000 - £28,000 based on experience.
- Full-time Role: 8 am - 5 pm Monday - Friday.
- Benefits Package: 4 weeks of paid vacation, comprehensive training, and attendance and recognition rewards.
