Housing Support Officer

3 weeks ago


Slough, Slough, United Kingdom Service Care Solutions Full time
Position: Housing Support Officer
Type: Temporary
Employment Status: Full Time


We are looking for a committed and experienced Housing Support Officer to become a vital part of our team, focusing on providing essential services to the community.

The Housing Support Officer will play a crucial role in delivering guidance, assistance, and support to residents and property owners, aiming to mitigate homelessness in the area.

  • Prior experience in a comparable position, ideally within housing support, homelessness prevention, or tenancy management.
  • Familiarity with housing laws, regulations, and procedures, including relevant acts related to homelessness and eviction.
  • Knowledge of welfare benefits, housing benefits, and financial counseling.
  • Strong computer proficiency, with experience in relevant software and databases.

Key Responsibilities:

  • Provide Housing Guidance:
    Deliver precise and current information on housing alternatives to all stakeholders, including the general public, tenants, and landlords.
  • Facilitate Homelessness Prevention:
    Formulate and execute strategies aimed at preventing homelessness, which may include mediation, landlord negotiations, and exploring alternative housing solutions.
  • Assist clients in making informed decisions regarding their housing options.
  • Conduct home assessments when necessary and verify the accuracy of homelessness applications.
  • Maintain detailed records of all interactions, assessments, and decisions, adhering to confidentiality and data protection standards.

Engagement in Team Activities:
Actively participate in team discussions, case reviews, and training sessions to remain informed about updates in housing laws and policies.


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