Tenancy Support Officer
3 weeks ago
Temporary
Full Time
We are looking for a committed and experienced Tenancy Support Officer to become a vital member of our team at Service Care Solutions. This role involves providing essential support across various accommodation settings for individuals experiencing homelessness.
Key Responsibilities
- Manage a caseload of approximately 30 clients who have been placed in housing, offering guidance to help them maintain their tenancies and prevent a return to homelessness.
- Work collaboratively across different locations, including offices and hostels, to ensure residents receive the necessary support and that any building-related issues are promptly addressed.
- Take responsibility for tenancy and estate management within assigned housing areas, ensuring adherence to tenancy agreements and addressing any breaches as required.
- Contribute to the evaluation of tenancy and estate management strategies, policies, and procedures, aiding in the development and execution of team objectives.
- Ensure compliance with all legal, statutory, and organizational regulations governing service delivery, including the secure management of housing information.
- Engage with external stakeholders, such as local authorities and support organizations, to ensure the effective delivery of services.
Requirements
- Previous experience in a similar role within the social housing sector or tenancy support.
- Comprehensive understanding of relevant legislation and current issues affecting the housing sector, particularly concerning homelessness.
- A valid UK Driving Licence and access to a personal vehicle are essential.
If you possess the necessary qualifications and are interested in this opportunity, we encourage you to submit your CV for consideration.
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