Cruise Operations Coordinator

11 hours ago


Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time
Cruise Administrator Job Description

We are seeking an experienced Cruise Consultant to join our well-established Cruise Admin Team within a respected travel company in South Birmingham. If you have a strong background in the travel industry and excellent cruise product knowledge, we would love to hear from you.

Key Responsibilities:
  • Verify cruise bookings loaded by colleagues using the Cruise Checklist
  • Invoice cruise bookings in a timely manner
  • Communicate itinerary changes to agents via notifications from cruise lines
  • Ensure online check-in is completed by agents for ticket issuance
  • Action and file cruise emails in the teamwork ticket system
  • Load Web bookings into in-house systems
  • Issue tickets within deadlines for all cruise bookings, ensuring accuracy and completeness
  • Stay up-to-date with products and destinations sold by attending training sessions and completing web-based training
  • Administer bookings made on board by passengers

What We Offer:

A part-time office-based role with a well-established and respected travel company in South Birmingham. If you are an experienced travel professional with a passion for cruises, we would love to discuss this opportunity further.



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