Cruise Operations Coordinator
11 hours ago
We are seeking an experienced Cruise Consultant to join our well-established Cruise Admin Team within a respected travel company in South Birmingham. If you have a strong background in the travel industry and excellent cruise product knowledge, we would love to hear from you.
Key Responsibilities:- Verify cruise bookings loaded by colleagues using the Cruise Checklist
- Invoice cruise bookings in a timely manner
- Communicate itinerary changes to agents via notifications from cruise lines
- Ensure online check-in is completed by agents for ticket issuance
- Action and file cruise emails in the teamwork ticket system
- Load Web bookings into in-house systems
- Issue tickets within deadlines for all cruise bookings, ensuring accuracy and completeness
- Stay up-to-date with products and destinations sold by attending training sessions and completing web-based training
- Administer bookings made on board by passengers
What We Offer:
A part-time office-based role with a well-established and respected travel company in South Birmingham. If you are an experienced travel professional with a passion for cruises, we would love to discuss this opportunity further.
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