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Travel Operations Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time
Travel Operations & Admin Executive

Our client, a leading provider of Gullet Cruises, Small Ship Cruises, and Cruise and Stay Holidays, is seeking a highly organized and detail-oriented Operations & Admin Executive to join their team in a fully home-based role. The ideal candidate will have previous experience in the travel industry, strong administration and customer service skills, and the ability to work effectively with autonomy and as a team player.

Key Responsibilities:
  • Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
  • Send final confirmations to clients and verify that deposits have been charged and accurately entered on the system.
  • Monitor upcoming departures and follow up with clients who have outstanding balances.
  • Email travel documents to clients.
  • Manage back-office paperwork between the TTA head office and the company.
  • Coordinate weekly administrative tasks requested by TTA.
  • Assist clients in resolving any overseas problems efficiently and promptly.
  • Support the team with sales and enquiries as needed.
Requirements:
  • Previous travel industry experience is essential.
  • Strong administration and customer service skills are required.
  • Highly organized with a keen eye for detail.
  • Diligent, reliable, and excellent communicator.
  • Able to work effectively with autonomy and as a team player.

Our client offers a salary of circa £24k, plus excellent benefits, including heavily discounted holidays and opportunities for free overseas accommodation from suppliers. If you're interested in this role, please press the apply online button now. Not for you? Then please visit our website to view other exciting roles we have available.