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Retail Trainee Manager

2 months ago

Weybridge, Surrey, United Kingdom Majestic Full time

About Majestic Wine

Majestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. We're passionate about providing an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a Trainee Manager.

The Role

As a Trainee Manager, you'll embark on a 12-month development programme that will give you a detailed understanding and experience of all operational, service, and leadership standards expected to become a future Majestic Store Manager. You'll work through the career pathway training programme with the support of your Store Manager, setting you up for future success.

Key Responsibilities

  • Drive store performance by maximising sales opportunities and optimising KPI performance.
  • Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
  • Develop and execute a tasting events programme and manage a tasting counter to showcase our product range.
  • Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification and confidence in selling.
  • Ensure the physical appearance and maintenance of your store are of the highest standard.
  • Participate in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
  • Identify opportunities to make improvements that will optimise the operational running of the store.
  • Ensure compliance with internal policies, processes, and complete mandatory training.
  • Take ownership of your own development and utilise the support and resources available.

What We Offer

  • Competitive salary and performance bonus.
  • Up to 20% staff discount.
  • Career development opportunities and excellent in-house training schemes.
  • Fantastic incentives, including wine tasting events and travel opportunities.
  • A contributory Company Pension Plan.
  • Life Assurance.
  • Uniform provided.
  • 29 days holiday, including public and bank holidays.
  • Access to Retail Trust, including Retail Rewards and discounts.
  • Company maternity, paternity, and adoption leave after 26 weeks.
  • Long service rewards.
  • Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
  • Company sick pay scheme.