Retail Services Coordinator
3 weeks ago
About Prax
Prax is a leading player in the global energy market, with a reputation for delivering innovative customer solutions. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.
Role Overview
We are seeking a highly motivated and organized Retail Services Administrator to join our team. As the main point of contact for cash collection issues, you will play a critical role in ensuring the smooth operation of our retail sites.
Key Responsibilities
- Process consumable orders on a monthly basis, ensuring timely delivery and accuracy.
- Handle Store IQ reports and functions, providing valuable insights to inform business decisions.
- Provide accurate weekly and monthly reports for site and management use, highlighting trends and areas for improvement.
- Reconcile wet stock weekly and monthly, ensuring accuracy and minimizing losses.
- Respond promptly to customer communications, liaising with other departments as necessary to resolve issues.
- Answer telephone calls within the Retail team, directing them to the appropriate team member and providing excellent customer service.
- Address and resolve any issues raised by retail sites, working collaboratively with the team to find solutions.
- Collate data for relevant reports, identifying trends and ensuring funds are recovered.
- Provide ad-hoc support to the retail maintenance team, ensuring seamless operations.
- Manage uniform orders for Greggs and Subway, ensuring timely delivery and accuracy.
Requirements
- Experience working in a retail environment, with a strong understanding of customer service principles.
- Excellent data entry skills, with proficiency in Microsoft Office applications.
- Self-motivated and proactive, with a strong attention to detail and ability to learn specialized systems.
- Strong verbal and written communication skills, with the ability to work effectively in a team environment.
What We Offer
As a Retail Services Administrator at Prax, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for growth and development.
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Weybridge, Surrey, United Kingdom Prax Full time{"Job SummaryWe are seeking a highly organized and detail-oriented Retail Services Administrator to join our team at Prax. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, processing orders, and ensuring the smooth day-to-day operations of our retail sites.Key Responsibilities* Serve as the...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
