Retail Services Coordinator

1 month ago

Weybridge, Surrey, United Kingdom Prax Full time

About Prax

Prax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.

Role Overview

We are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member of our retail operations team, you will be responsible for providing administrative support to our retail sites.

Key Responsibilities

  • Manage cash collection issues across all retail sites
  • Process consumable orders on a monthly basis
  • Handle Store IQ reports and functions
  • Provide accurate weekly and monthly reports for site and management use
  • Reconcile wet stock weekly and monthly, ensuring accuracy
  • Respond to customer communications promptly, liaising with other departments as necessary
  • Answer telephone calls within the Retail team and direct them to the appropriate team member
  • Address and resolve any issues raised by retail sites
  • Collate data for relevant reports, identifying trends and ensuring funds are recovered
  • Provide ad-hoc support to the retail maintenance team

Requirements

  • Experience working in a retail environment
  • Excellent data entry skills
  • Proficient in Microsoft Office applications
  • Self-motivated and proactive
  • Accuracy and attention to detail
  • Ability to learn specialized systems pertinent to the organization
  • Strong verbal and written communication skills

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

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