Retail Services Coordinator
2 weeks ago
About Prax
Prax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.
Role Overview
We are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member of our retail operations team, you will be responsible for providing administrative support to our retail sites, ensuring seamless day-to-day operations and excellent customer service.
Key Responsibilities
- Manage cash collection issues across all retail sites, ensuring prompt resolution and excellent customer service.
- Process consumable orders on a monthly basis, ensuring timely delivery and accuracy.
- Handle Store IQ reports and functions, providing accurate and timely data to support business decisions.
- Provide weekly and monthly reports for site and management use, highlighting key trends and insights.
- Reconcile wet stock weekly and monthly, ensuring accuracy and minimizing losses.
- Respond to customer communications promptly, liaising with other departments as necessary to resolve issues.
- Answer telephone calls within the Retail team, directing them to the appropriate team member and providing excellent customer service.
- Address and resolve any issues raised by retail sites, ensuring prompt resolution and excellent customer service.
- Collate data for relevant reports, identifying trends and ensuring funds are recovered.
- Provide ad-hoc support to the retail maintenance team, ensuring seamless day-to-day operations.
- Manage uniform orders for Greggs and Subway, ensuring timely delivery and accuracy.
- Perform administrative tasks related to Greggs and Subway operations, ensuring accuracy and efficiency.
Requirements
- Experience working in a retail environment, with a strong understanding of customer service principles.
- Excellent data entry skills, with the ability to accurately and efficiently process data.
- Proficient in Microsoft Office applications, with the ability to learn specialized systems pertinent to the organization.
- Self-motivated and proactive, with a strong attention to detail and ability to work independently.
- Strong verbal and written communication skills, with the ability to effectively communicate with colleagues and customers.
What We Offer
As a Retail Services Administrator at Prax, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering excellent customer service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading player in the global energy market, with a reputation for delivering innovative customer solutions. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
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Retail Services Coordinator
1 month ago
Weybridge, Surrey, United Kingdom Prax Full timeAbout PraxPrax is a leading energy company that delivers innovative customer solutions across the world. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.Role OverviewWe are seeking a highly motivated and organized Retail Services Administrator to join our team. As a key member...
