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Reception and Administration Specialist

3 months ago

Lymington, Hampshire, United Kingdom Colten Care Full time

Office Administrator / Receptionist

Location: Lymington, Hampshire

Work Schedule: 40 hours per week, including alternate weekends

Compensation: Starting from £12.00 per hour, up to £14.32 per hour

As an Office Administrator / Receptionist, you will play a vital role in providing comprehensive administrative assistance to our care facilities and management teams. Your responsibilities will encompass a variety of administrative tasks executed with a friendly, efficient, and professional demeanor. Key duties include managing email and postal communications, responding to telephone inquiries, maintaining client admission and occupancy records, overseeing financial management tasks, and supporting basic recruitment processes. Additionally, you will be the first point of contact at the front desk, warmly welcoming residents, family members, and visitors while ensuring the highest standards of customer service are upheld.

Joining our team comes with an excellent array of benefits, including:

  • Paid breaks
  • Comprehensive training and ongoing support
  • A supportive team environment with access to internal professionals
  • Opportunities for career advancement
  • Referral rewards for recommending new team members
  • Annual salary reviews
  • Flexible additional hours and overtime options
  • Complimentary meals and beverages during shifts
  • Free uniforms provided
  • Contributory pension plan
  • Background checks at no cost to you

Ideal Candidate Profile

We are seeking an organized and capable Administrator or Receptionist with a solid background in administrative roles. You should possess exceptional customer service and communication skills, aligning with our commitment to delivering outstanding person-centered care. A high level of literacy and numeracy is essential, along with proficiency in Microsoft Office applications, including Excel. Flexibility, approachability, and strong organizational skills are crucial, as is the ability to prioritize tasks effectively. You will thrive in a busy environment and enjoy multitasking daily. Your personal values should reflect our own: friendliness, kindness, individuality, reassurance, and honesty.

About Colten Care

We are a distinguished, family-owned independent care home group, recognized for our exceptional reputation within the industry. Our success is attributed to our dedicated staff and our unwavering focus on placing residents at the core of our operations.

We are committed to excellence, which is reflected in the ratings of our 21 nursing homes, all of which are rated at least 'good' and 7 are 'outstanding' by the CQC, our national regulator.

If you are passionate about a career in elderly care, we invite you to consider joining the Colten Care team.