Receptionist - Patient Focused
1 week ago
About The Mountview Practice
The Mountview Practice is a forward-thinking, patient-focused, professional, and friendly team dedicated to delivering high-quality healthcare services to our community.
We are a dynamic and collaborative team, working together to provide a comprehensive range of medical services to our patients. As a Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and supporting our clinical and administrative teams.
Key Responsibilities
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a courteous and efficient manner.
- Manage patient appointments, including booking, editing, and canceling appointments, and ensuring that all necessary information is recorded.
- Process and manage medical records, including retrieving and refiling records, and ensuring that all correspondence and reports are filed correctly.
- Assist with administrative tasks, including data entry, processing mail, and providing general support to the practice team.
- Participate in practice meetings and training sessions to stay up-to-date with best practices and procedures.
Requirements
- Previous experience in a medical or administrative role is desirable but not essential.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High level of organization and attention to detail, with a commitment to maintaining accurate and up-to-date records.
What We Offer
The Mountview Practice offers a supportive and collaborative work environment, with opportunities for professional development and growth. We are committed to providing a high-quality service to our patients and community, and we are seeking a dedicated and enthusiastic individual to join our team.
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