Receptionist

6 months ago

Fleetwood, United Kingdom MyDentist, London Street, Fleetwood Full time

Mydentist Fleetwood is looking for a compassionate, motivated and friendly person to join our dental team, as a dental receptionist.

Experience as a dental receptionist would be advantageous, however full training will be provided.

The vacancy is for 38.25 hours

Holiday allowance per year (bank holiday additionally)

Practice team incentives

Career progression opportunities

**Key accountabilities**

**Performance**
- Take ownership of the daily and weekly tasks to be completed by the reception team
- Support the promotion of patient choice through asking patients to complete Smile Checkers and provide information about products, services, promotions, available finance options and oral health products
- Conduct regular system reviews to identify and action issues around debt, open courses, DNAs

**People**
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team
- Share your knowledge and experience with team members and undertake any suitable training to enhance your job role

**Process**
- Fill the diary and optimise appointment booking by using the principles of colour coded SMART diaries
- Take ownership for all aspects of money management including transmitting electronic claims daily (EDI)
- Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic
- Always adhere to mydentist policies and procedures

**Patients**
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
- Accurately update and protect patient information including on the patient electronic database
- Book next appointments before the patient leaves and action reminders including courtesy calls

Book next appointments before the patient leaves and action reminders including courtesy calls

Please send a covering letter explaining why you think this role would suit you and CV.

**Job Types**: Full-time, Permanent
**Full Time hours**: 38.25 hours per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Referral programme
- Store discount

**Schedule**:

- Monday to Friday

**Work Location**:In person

**Expected start date**: ASAP

**Job Types**: Full-time, Permanent

**Salary**: From £11.53 per hour

**Benefits**:

- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- Fleetwood, FY7 6JY: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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