Receptionist

2 weeks ago

Fleetwood, United Kingdom FCMS Full time

Job summary

Welcome to FCMS

We are looking for an individual to provide a high-quality reception service to patients and staff at the Fleetwood Urgent Treatment Centre.

Hours: Flexible hours to meet the needs ofthe organisation. The service operates 7 days per week/ 365 days per year.

The service starts at each day andcloses at each evening

Pay: £ per hour. We provide enhancements for Saturdays/Sundays andBank Holidays

Hours: per week

Accountableto: OperationalManager

Base: Fleetwood Urgent Treatment Centre

Main duties of the job

The post holder will work in the urgent care setting supporting theteam by fulfilling the agreed tasks.

The key duties include:

Operating the reception Being thefirst point of contact for patients, visitors and enquiries Booking patients into Fleetwood UrgentTreatment Centre, Wound Care and the GP Extended Access service Completing a non-clinical triagewith patients Answering the phone Undertaking day to day administration tasks.

The post holder willaccept the responsibility for aspiring to achieve, share a corporate pride in achievements andstrive to act as an ambassador for good quality.

The post holder will also havean element of floor walking to assist patients using the self-check in IPADassessments.

About us

The ethos of FCMS as a social enterprise, health andwellbeing services provider is to be passionate in its drive to ensure thatpatients and callers remain the central focus of all that it does. Coupled withexcellent and well-established clinical governance systems and extremelyeffective operational expertise, it has meant that the company has the abilityto strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we havea core team of highly trained individuals who can manage the needs of ourpatients and callers. Our staff are able to significantly improve the servicedelivery and user experience due to their considerable experience andcommitment to what they do.

Job description

Job responsibilities

The post holder will

Bethe first point of contact for patients, visitors and enquiries Meet,greet and complete a non-clinical triage with all self-presenting patients Bookpatients into the Adastra and EMIS system Utilisethe appointment diaries via Adastra, EMIS and HISS Liaisewith a range of health care professionals both internal and external Recordinformation on IT systems, spreadsheets, paper records Telephoneanswering, faxing, photocopying, scanning Inputtingdata onto the computer systems, setting up computer diaries Updaterecords Maintaina clean and confidential reception desk Adhereto policies and procedures of the company and keep up to date with any changes

Educational

Tofollow safe working practices and to comply at all times with local SafetyPolicies and Procedures Toensure confidentiality on all matters relating to patients and informationobtained during thecourse of employment and not to release such information to anyone other thanthose actingin an official capacity as instructed Maintaingood relationships with other members of the staff team across all disciplines Contributeto the identification of own training needs and participate in relevantin-service training Toattend staff meetings as required

The post holder will be expected to attend anynecessary courses that provide relevant training.

DisabilityConfident Employer - As users of the disability confident scheme, we guaranteeto interview all disabled applicants who meet the minimum criteria for thevacancy

Theorganisation is committed to safeguarding and promoting the welfare ofchildren, young people and vulnerable adults and expects all stafftoshare this commitment. You will be expected to fulfil your mandatorysafeguarding training at the level applicable to this role.

This post is subject to the Rehabilitation of OffendersAct (Exemption Order) 1975 and as such it will be necessary for a submissionfor Disclosure to be made to the

  • Veterinary Receptionist

    2 months ago

    Fleetwood, United Kingdom The Mount Veterinary Practice Full time

    The Mount Veterinary Practice is a small, independent companion animal practice with a focus on client communication and community. We are looking for a receptionist with previous reception experience for a variety of duties including answering phones, taking payments, interacting with clients and their animals, and some administrative work. Open hours are...

  • Veterinary Receptionist

    3 months ago

    Fleetwood, United Kingdom The Mount Veterinary Practice Full time

    The Mount Veterinary Practice is a small, independent companion animal practice with a focus on client communication and community. We are looking for a receptionist, preferably with previous reception experience, for a variety of duties including answering phones, taking payments, interacting with clients and their animals, and some administrative work....

  • Receptionist

    3 months ago

    Fleetwood, United Kingdom Partington Holiday Centres Full time

    **Partington’s Holiday Parks is family owned and operates 6 holiday parks across Lancashire, Lake District and The Yorkshire Dales.** **Role**:Receptionist (we would love an ‘all-rounder’ to help cover the bar and shop when required in our fast paced but fun team environment) **Location**: Broadwater Holiday Park **Hours of Work**:Thursday to...

  • Receptionist

    3 months ago

    Fleetwood, United Kingdom Partington Holiday Centres Full time

    **Partington’s Holiday Parks is family owned and operates 6 holiday parks across Lancashire, Lake District and The Yorkshire Dales. Broadwater Holiday Park is located on the outskirts of the old fishing town of Fleetwood. Offering a mix of luxury caravans and lodges to both buy and rent, Broadwater has many amenities for its guests including a club, sports...

  • Receptionist

    4 months ago

    Fleetwood, United Kingdom MyDentist, London Street, Fleetwood Full time

    Mydentist Fleetwood is looking for a compassionate, motivated and friendly person to join our dental team, as a dental receptionist. Experience as a dental receptionist would be advantageous, however full training will be provided. The vacancy is for 38.25 hours Holiday allowance per year (bank holiday additionally) Practice team incentives Career...

  • Receptionist

    1 week ago

    Fleetwood, United Kingdom Robertson Group Full time

    Overview Care. Initiative. Pride. We see more than just high standards. Receptionist Location: Hesketh House, Fleetwood  Working hours: 18 hours per week Shift Pattern: 3 days per week: Monday 1pm - 7pm, Thursday 7am - 1pm, Friday 1pm - 7pm Hourly rate: £12.50 per hour  Contract: Fixed Term to 23 March 2025 Relationships....

  • Receptionist

    3 months ago

    Fleetwood, United Kingdom North Euston Hotel Full time

    '''Duties''' - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls to the appropriate department or individual - Provide general administrative and clerical support - Maintain a clean and organized reception area - Receive and distribute mail, packages, and deliveries - Schedule appointments and manage calendars -...

  • Senior Customer Service

    3 months ago

    Fleetwood, United Kingdom Clarify Consultancy Ltd Full time

    **Senior Customer Service / Receptionist** Our client, a national financial services company, is looking to recruit an enthusiastic, positive and flexible Senior Customer Service / Receptionist to cover their very busy switchboard and front desk. Responsibilities will include answering all incoming calls, forward callers to the appropriate extension,...

  • Receptionist - Administrative Support

    1 week ago

    Fleetwood, Lancashire, United Kingdom Robertson Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Robertson Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key ResponsibilitiesWelcome and direct visitors to the premises, providing...

  • Receptionist / Administrator

    3 months ago

    Fleetwood, United Kingdom Change Grow Live Full time

    Overview: Looking for a rewarding career where you can use your passion and skills to help others? We’re looking for a passionate and committed receptionist/administrator with a particular interest in working with people where support for alcohol and/or drug use has been identified as a need. If you’re looking to: - Work for a caring organisation that...

  • Receptionist Fleetwood

    3 months ago

    Fleetwood, United Kingdom FCMS NW Ltd Full time

    **FCMS (NW) Ltd JOB DESCRIPTION** **Post**:Receptionist / Administrator **Hours**: Flexible hours to meet the needs of the organisation The service operates 7 days per week/ 365 days per year The service starts at 07.45 each day and closes at 8.15pm each evening **Pay**: £10.42 per hour. We provide enhancements for Saturdays/Sundays and Bank...

  • Receptionist

    4 months ago

    Fleetwood, United Kingdom Regenda Group Full time

    **Annual salary of £9.069 **_(£19,838 FTE)_ - ** Permanent role**: - ** 16 Hours per week **_(Monday, Tuesday, Thursday and Friday / 9:00 - 13:00)_ - ** Fleetwood** **Proposed Interview Date**:Thursday 30th November **The role** As a receptionist, you will be responsible for greeting and assisting visitors, customers, and contractors both in person and...

  • Receptionist - Patient Focused

    7 days ago

    Fleetwood, Lancashire, United Kingdom The Mountview Practice Full time

    About The Mountview PracticeThe Mountview Practice is a forward-thinking, patient-focused, professional, and friendly team dedicated to delivering high-quality healthcare services to our community.We are a dynamic and collaborative team, working together to provide a comprehensive range of medical services to our patients. As a Receptionist, you will play a...

  • Receptionist - Patient Focused

    1 week ago

    Fleetwood, Lancashire, United Kingdom The Mountview Practice Full time

    About The Mountview PracticeThe Mountview Practice is a forward-thinking, patient-focused, professional, and friendly team dedicated to delivering high-quality healthcare services to our community.We are a dynamic and collaborative team, working together to provide a comprehensive range of medical services to our patients. As a Receptionist, you will play a...

  • Receptionist - Patient Service Coordinator

    3 days ago

    Fleetwood, Lancashire, United Kingdom FCMS Full time

    About FCMSFCMS is a social enterprise that provides health and wellbeing services. Our mission is to deliver high-quality services that meet the needs of our patients and callers.Job SummaryWe are seeking a skilled Receptionist to join our team at the Fleetwood Urgent Treatment Centre. The successful candidate will provide a high-quality reception service to...

  • Receptionist - Patient Service Coordinator

    4 days ago

    Fleetwood, Lancashire, United Kingdom FCMS Full time

    About FCMSFCMS is a social enterprise that provides health and wellbeing services. Our mission is to deliver high-quality services that meet the needs of our patients and callers.Job SummaryWe are seeking a skilled Receptionist to join our team at the Fleetwood Urgent Treatment Centre. The successful candidate will provide a high-quality reception service to...

  • Receptionist - Patient Focused Role

    24 hours ago

    Fleetwood, Lancashire, United Kingdom The Mountview Practice Full time

    About The Mountview PracticeWe are a forward-thinking, patient-focused, professional, and friendly team looking after approximately 12,000 patients in our community.Job SummaryWe are seeking a highly organized and effective communicator to join our team as a Receptionist. As a key member of our administrative team, you will be responsible for providing a...

  • Receptionist - Patient Focused Role

    1 day ago

    Fleetwood, Lancashire, United Kingdom The Mountview Practice Full time

    About The Mountview PracticeWe are a forward-thinking, patient-focused, professional, and friendly team looking after approximately 12,000 patients in our community.Job SummaryWe are seeking a highly organized and effective communicator to join our team as a Receptionist. As a key member of our administrative team, you will be responsible for providing a...

  • GP Receptionist

    2 weeks ago

    Fleetwood, United Kingdom The Mountview Practice Full time

    Job summary The Mount View Practice has a full time, 12 Month, Fixed Term position available for a Receptionist to work within our Practice. Situated in Fleetwood Town Centre, we are a busy GP practice with approximately 12,000 patients. Applicants must be available to work set shifts Monday - Friday between 0800 - 1830. PREVIOUS APPLICANTS NEED...

  • Gp Receptionist

    3 months ago

    Fleetwood, United Kingdom The Mountview Practice Full time

    Job Responsibilities GENERAL ADMINISTRATION To have a thorough knowledge of all practice procedures Pulling/filing notes for surgeries and updating as necessary Processing and distributing incoming and outgoing mail Filing and retrieving paperwork/correspondence, including filing to patient records Computer data entry, processing and recording information in...