Presales Consultant

2 days ago

London, Greater London, United Kingdom ITRS Full time
About ITRS

We are a leading Enterprise SaaS provider, recognized as a Great Place to Work. Our industry-leading solutions cater to the needs of prestigious customers, including 90% of the world's top investment banks. Backed by leading private equity investors, we are rapidly growing and expanding our global presence.

Our headquarters are located in Shoreditch, London's tech hub, with offices in the UK and other global locations. We pride ourselves on a diverse, friendly, and dynamic culture, with a focus on internal promotion and developing our people.

Job Summary

We are seeking an experienced Presales Consultant to join our team. As a key member of our Presales team, you will play a crucial role in accelerating our sales initiatives.

Reporting to our Global Head of Presales, you will work closely with Sales, Marketing, Product, and Engineering teams to help our Sales Executives meet annual sales targets. Your responsibilities will include providing technical presentations and product demonstrations to prospective clients, leading technical workshops to define requirements, and implementing our solutions as part of Proof of Concepts.

Key Responsibilities
  • Achieve a detailed understanding of all our products and technologies.
  • Lead presentations, demonstrations, and conversations with CXO-level and VP-level audiences within major enterprise accounts and prospects.
  • Understand client requirements, analyze, and translate them into practical solutions.
  • Assist the sales team throughout the entire sales cycle as a product and technology expert.
  • Execute Proof of Concept to obtain client confidence and acceptance. Coordinate logistics across all partners.
  • Provide professional responses to customer RFPs / RFIs.
  • Position the technology against competitive offerings.
  • Represent the products, company values, and brand to customers and at field events such as conferences, seminars.
  • Suggest creative alternatives to address or overcome technical challenges encountered in the sales case.
  • Conduct Technical Account Management (TAM) activities for key accounts.
  • Travel regionally for client meetings, marketing events, and proof of concepts.
Requirements
  • 3+ years of working experience in a Pre-Sales or Sales Engineering role.
  • 1+ years of working experience in Application Performance Management (APM) and AIOps.
  • Experience using or administering an APM tool like ITRS Geneos, ITRS OP5 Monitor, AppDynamics, Dynatrace, or Nagios.
  • Knowledge and experience in Capacity Management, Digital Experience Monitoring, ELK, Cloud, or Microservices domains will be an advantage.
  • Experience in application support in Financial Markets will be an advantage.
  • Linux and Windows Administration knowledge or experience to perform software installations and technical issue troubleshooting.
  • Programming and scripting experience, i.e., Shell script, Python, Java.
  • Basic network knowledge.
  • Basic database knowledge and query languages.
  • Well-spoken and business fluency in English. Speaking Mandarin and other Asian languages will be a benefit.
Our Benefits
  • Health Insurance and Dental Health Cover for you and your dependents.
  • Employee Assistance Programme.
  • Pension.
  • Flexible Hybrid Working.
  • Enhanced Parental Leave.
  • Travel Insurance.
  • Life Assurance.
  • Income Protection.

We are an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognize that a diverse workforce is a stronger workforce.

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