Senior Privacy Compliance Manager

3 weeks ago

London, Greater London, United Kingdom AMEX Full time

You Drive the Future. We Support Your Journey.

With the right support, individuals and organizations can achieve remarkable progress. When you become part of Team Amex, you join a diverse and global community of colleagues dedicated to supporting our clients, communities, and one another. Here, you will develop and advance as we assist you in crafting a career path that is both unique and meaningful, offering benefits, programs, and flexibility that cater to your personal and professional needs.

At American Express, your contributions, leadership, and impact will be acknowledged—every team member has the chance to partake in the company's achievements. Together, we will succeed as a team, committed to our promise of delivering the world's finest customer experience every day. We will achieve this with the highest integrity, in an environment where everyone feels valued, heard, and included.

Join Team Amex and let’s shape the future together.

The American Express Global Privacy Oversight team serves as trusted advisors on the organization’s Data Protection & Privacy Principles. Our mission is to enhance privacy awareness, ensure compliance with internal privacy policies and regulatory requirements across the organization, and position privacy as a strategic advantage for the American Express brand.

As a second line of defense function, Global Privacy oversees, provides expertise in, and challenges the identification, management, and mitigation of privacy risks throughout the organization, aligning with the privacy framework and the company’s vision to deliver the world's best customer experience consistently.

This role is situated in the United Kingdom and reports to the Director of Global Privacy Risk Oversight.

Core Responsibilities include:

The Senior Privacy Manager for Monitoring and Testing will be accountable for executing the monitoring and testing initiatives within the organization's privacy program. The Senior Manager will formulate and implement monitoring and testing strategies to evaluate compliance with privacy laws, regulations, and American Express Data Protection and Privacy Principles. This position necessitates strong technical expertise in auditing or testing, excellent analytical skills, and a deep curiosity regarding data protection and privacy.

Key Responsibilities:

Strategy: Formulate and execute a comprehensive monitoring and testing strategy to evaluate compliance with privacy laws, regulations, organizational policies, and American Express Data Protection and Privacy Principles. Planning: Collaborate with privacy experts, business teams, legal advisors, and other stakeholders to establish monitoring and testing objectives and priorities. Develop testing plans and procedures to assess the effectiveness of privacy controls, processes, and practices. Testing and Validation: Conduct assessments of privacy controls, processes, and practices, and recommend suitable corrective actions. Validate the implementation of corrective measures and remediation plans to address identified privacy risks. Monitoring: Stay informed about global privacy laws, regulations, and industry standards. Monitor external privacy developments and internal organizational changes for their impact on privacy practices. Reporting: Generate reports to communicate monitoring and testing outcomes to senior management and stakeholders.

Minimum Qualifications:

Extensive experience in an auditing or testing capacity, preferably within a highly regulated sector. Proven experience in developing and implementing monitoring and testing programs within an organization. Demonstrated expertise in risk and control assessment. In-depth understanding of privacy or compliance laws and regulations. Strong written and verbal communication skills that provide quality, actionable feedback to management regarding potential control issues and solutions to address gaps. Exceptional problem-solving and analytical abilities, with a strong capacity to interpret data effectively. Excellent relationship-building skills to collaborate effectively across diverse, cross-functional teams in complex and rapidly evolving environments. Ability to manage multiple tasks efficiently and prioritize competing demands under tight deadlines. Proficiency with MS Office tools.

Additional/Preferred Qualifications:

University degree or equivalent experience in a relevant field. Professional Certification in audit, risk management, privacy, compliance, or a related field is advantageous.

We support our colleagues and their families with benefits and programs that promote their overall well-being. This includes prioritizing their physical, financial, and mental health throughout all life stages. Benefits encompass:

Competitive base salaries Bonus incentives Support for financial well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (subject to location) Flexible working arrangements with hybrid, onsite, or virtual options based on role and business needs Generous paid parental leave policies (subject to location) Free access to global on-site wellness centers staffed with healthcare professionals (subject to location) Free and confidential counseling support through our Healthy Minds program Opportunities for career development and training

Employment with American Express is contingent upon the successful completion of a background verification check, in accordance with applicable laws and regulations.

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