Sales Operations Associate

3 weeks ago


Basildon, Essex, United Kingdom Premier Work Support Full time

Premier Work Support is seeking a dedicated and professional Office Sales Assistant to join our dynamic team.

In this role, you will play a crucial part in enhancing customer satisfaction with every interaction. Your responsibilities will include maintaining inventory levels in the warehouse and ensuring timely dispatch of products to clients. You will be expected to adhere to company policies and effectively communicate product features and advantages.

Key Responsibilities:

  • Deliver exceptional customer service to ensure high satisfaction levels
  • Prepare and submit pricing, quotes, and tenders to clients, guiding them through the sales process
  • Engage in regular communication with customers via phone and email, including some outreach efforts
  • Assist in managing warehouse stock to ensure availability
  • Identify and understand customer needs and preferences
  • Suggest products that align with customer requirements
  • Oversee point-of-sale transactions
  • Participate in the receipt of new inventory
  • Stay informed about product offerings
  • Clearly articulate product features and benefits
  • Comply with all company policies and procedures

Qualifications and Skills:

  • Demonstrated experience in office sales
  • Ability to retain and apply technical knowledge
  • Experience in account management and customer liaison
  • Proficient in handling pricing inquiries
  • Basic understanding of sales principles and customer service
  • Collaborate with the sales team to provide effective customer service
  • Proficient in English
  • Proven track record of exceeding sales targets
  • Strong communication and interpersonal skills
  • Customer-focused mindset
  • Friendly and approachable demeanor
  • Basic administrative skills, including proficiency in Word and Excel

This position offers a competitive salary of £24,000 per annum, with full-time hours from 9 AM to 5 PM, along with 20 days of holiday plus bank holidays.

If you possess the required skills and experience, we encourage you to consider this opportunity.



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